Mar 16, 2010

Are You In The Habit Of Showing Up?

I’ve recently been trying to get ahold of someone to come and take a look at a problem I’m having with my roof. I’ve left three messages with this particular company, and none have been returned. Similarly, a few months ago I needed to get a potential moisture problem in my basement looked at. I phoned two different companies numerous times – one called me back once, but I missed the call and they were never to be heard from again. The other company booked a total of three appointments with me and did not show for any of them. The first time looked like an innocent-enough misunderstanding, but not showing for the second and third bookings I thought was just plain irresponsible.

A friend of mine suggested a service that he uses, and owner was at my house the next day, surveying the problem in a very professional manner. Why wasn’t it just that easy the first time around? Similarly, I recently called a local computer repair service to ask about my recent slow internet connection. I phoned three times over the week and didn’t receive any response. I finally gave up and phoned another service I’d never used before, whose technician walked me through a process on the phone that quickly fixed my problem (with no charge).

Why, I wondered, do some people just not show up?

Then I thought about what showing up really means, and I realized that it means different things in different contexts – but that the underlying principle is the same. It’s about ‘being there’. For a small business like the examples I gave, the act of not showing up could be a matter of life or death for their success. But what does it mean to consistently 'show up' in one's life?

I’m reminded of something a friend told me recently: he had been working on a project that had inadvertently caused him to start to dig deeper into who he is – to examine his habits and practices as a human being. He informed me that an unexpected side-effect of this inquiry was that he has become more involved and available to the people in his life.

My friend has been honoring his commitments more now than he has done so in the past – consistently following through with the plans he makes with colleagues and friends. He’s apologized for some old hurts and mended a relationship with a family member. He has begun to be more present in his interactions: really listening to others and engaging in more meaningful levels of conversation.

In other words, my friend is learning what it means to “show up”. He’s discovered the importance of really ‘being there’ in all the areas of his life: physically, mentally, emotionally, and spiritually. Being more consistent and reliable, open, present, and engaged, he says, has afforded him many benefits on many levels. And he just feels good about his life.

So as a leader, a business owner, a parent, a friend… are you in the habit of showing up? Do you meet your commitments? Are you reliable and dependable? Do you listen well and speak carefully? Do you treat every encounter as if there is something important to be both shared and learned?

Feb 28, 2010

How Often Do You Make Assumptions About Yourself?

There was a poll awhile ago on a writers’ site asking authors to share how long it typically takes them to write their articles. As I looked through the posted replies I was quite surprised at the average length it actually takes people to complete something that they are comfortable publishing.

Why this information caught me so off guard was because of the assumptions I had held about myself: I had assumed that I wasn’t a ‘natural writer’, and for that reason it naturally took me a lot longer than most other people. But it turns out that I was wrong.

I was also surprised that, after all the self-studying and growth I’ve done over the years, I was still harbouring unchallenged assumptions about myself and my abilities – comparing myself negatively to others without an ounce of data to back up my beliefs. After all, as a coach and psychologist, it’s my job to help others to see where they may be limiting themselves, and where they may be holding unfounded beliefs about themselves and others: to shed light on these areas and make the conscious decision to assess things more accurately. But apparently I don’t always do this with myself.

I’m aware that this example of me writing articles is rather trivial – but it begs a bigger question: where else am I unfairly limiting myself?

So now I’m reflecting on what other inaccurate assumptions I may be holding about myself. And I’m grateful for the reminder that we’re all a work in progress and that we needn’t become complacent about this.

What assumptions are you holding onto about yourself and your abilities? Think about this carefully, and then ask yourself how you really know whether these assumptions are accurate. The next time you find yourself saying, “that’s just the way I am” – or the next time you start to downplay your skills and abilities in comparison to others – it might be helpful to stop and ask yourself whether that’s truly the case. How do you know?

If you find that it’s not that easy to really know, you could at least examine the logic behind the belief: “Isn’t it true that if my assumption is based on incomplete or missing data, then the opposite assumption is just as plausible?”

This type of self-reflection works on two levels: First, it helps to boost our self-confidence as we realize that there’s no good reason to subordinate our own abilities, experience, and knowledge to that of others. Secondly, and just as importantly, it helps to keep us humble: assuming that we’re spotless may actually be preventing us from learning and understanding some critical pieces of insight and information.

Feb 15, 2010

The Benefits of Being Real

After a meeting with a client today I was struck at how positive my mood was. I reflected on why this was, and I came to the conclusion that it really boiled down to authenticity: to the opportunity for both of us to just ‘be real’. We both took advantage of that space that coaching affords – the space to just be able to speak openly and honestly, and to join one another as human beings sharing the human condition.

I thought about how important ‘being real’ really is, and about how difficult it is to define what this really means.

How often do we actually show up as our authentic selves? This is a difficult question, because it’s true that we often need to adapt our styles to suit our audience and the purpose of our interaction. So if we’re speaking and behaving one way to one person or group of people, and a different way to another, does that mean we’re not being authentic? How much can we change before we’re not being our ‘true selves’ any longer?

I think the answer lies with integrity. It’s a wonderful skill to be able to adapt and adjust our personal presentation to fit the need, but are we continuing to act with integrity with each role we assume? In other words, are we living true to our own beliefs and values? If I need to act more assertively in a given situation, for example, can I do it while still honouring my belief about the importance of respecting the rights of others? If I need to be diplomatic in another situation, can I still honour my value of self-expression?

The product of examining our beliefs and values is, hopefully, that we continue to be mindful of being real. And when we’re being real, people know exactly what they’re getting: they have a choice to build something more with us or not – but nobody’s time (including our own) is wasted. We can spare one another the disappointments that sometimes arise when true colours after the ‘honeymoon’ are shown. Authenticity also garners trust in the relationships we do build – and trust is the cornerstone of every productive interaction and win-win situation.

Are you clear about your beliefs and values? What are those ideals and understandings – about yourself, others, and the world at large – that you hold more closely than anything else?

How were these beliefs and values shaped? Are they operating consciously or unconsciously? In other words, do you really know why you do what you do – or do you often act out of habit only to regret it later? Can you make a point of acting in accordance with your adaptive, helpful beliefs and values – and revisit and challenge the outdated ones that may no longer be serving you well?

When we can do this, we can truly be our authentic selves – despite the adjustments we need to make in different situations. And it’s when we’re ‘real’ that we can build the kinds of relationships that help to get our needs met in a way that’s good for ourselves and others.

Jan 29, 2010

A Daily Dose of Gratitude

I was reading in the paper awhile ago about the guy who had won $17 million in the lottery. And if that wasn’t enough, in the last 5 years he’d also won two other lotteries valued at around $1 million each, as well as a couple more in the five-digits.

What was your automatic reaction when you read this – what immediately came up for you? Was it jealousy? Awe? Joy? Anger? Did your thoughts jump to how fortunate you are? Or to how things would be so much easier if only you had that kind of luck? What did you think about him personally: Did you dislike him? Did you see him as a worthy being, deserving of good fortune?

Any or all of these thoughts and feelings are, of course, completely natural: there is no inherent right or wrong in your reactions. But did your gut response become a negative feeling that stuck around for awhile, or was it just a fleeting sensation? Or maybe it had no real impact at all.

Our automatic thoughts and feelings about things like this might say something about our approach to life in general. So if we know someone whose responses to others’ good fortunes tend to lean toward the negative or self-defeating, it might help them to understand that there is an antidote to this. It lies in developing a stronger perspective of gratitude.

It seems to be a truth that in many circumstances what we focus on expands: we know that negativity breeds negativity, and we’ve all experienced a sense of strength when we’ve chosen to see positivity, hope, and possibility. So if we make a habit of developing a perspective of gratitude, we come to notice and acknowledge more quickly the fact that we truly win the lottery every day of our lives in many regards. And when we can do this, there’s no room left for envy or self-pity.

But this practice of gratitude isn’t just about comparing our fortunes – it’s also a helpful little tool to use when we feel stressed, over-worked, disrespected… the list can go on and on. It’s for whenever we find ourselves getting caught up in our own micro-level problems, and imagining our difficulties as being more significant than they really are. It’s for when we need to step out of our heads for a moment and reassess what’s really important in the here and now.

Ask someone you care about (or try it yourself, if you don’t already) to experiment with cultivating this perspective of gratitude. It’s truly as simple as making a point many times a day to just stop and take a look around, think about the love we have in our lives and the freedoms we enjoy, and just say “Thank you”. The gratitude doesn’t need to be directed toward anyone in particular: the sheer act of acknowledgment and expression is enough.